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You Must Have Questions
What does your organization do?
EmpathyHQ helps support underserved populations by helping individual's navigate their path to living a healthy and authentic life by providing comprehensive and convenient services with low barriers to entry. For a list of specific programs and services we provide, visit our Get Support section.
How can I get involved?
We’re always on the lookout for individuals who care about supporting mental health resources. Visit our Get Involved section to find out ways to donate or volunteer.
If I were to donate funds, how is my money used?
We have a responsibility to our community and our donors and work hard to ensure the long-term sustainability of EmpathyHQ. funds are used primarily to direct mental health services to support a wide range of Client in need. To learn more about these initiatives, read more in our About Us section.
What is your organization's privacy policy?
Our organization takes our privacy policy seriously and protects the safety of our supporters. We do not sell or otherwise disclose information about our clients, volunteers or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations—public, private or nonprofit. For more detailed information visit our Privacy Policy page.
Do I have to have custody agreement or court order for my child to receive services?
YES. If your child does not live with both biological parents and there is any court order or custody agreement in place, it must be on file. In order for a counselor to see your child, they must have obtained and reviewed the MOST RECENT custody agreement or court order, and any applicable part of a divorce decree that mentions custody. When federal or state statutes provide an exemption to secure consent of a parent or guardian prior to providing services to a minor, the counselor must follow the protocol set forth in such federal or state statutes. If documentation is not provided, your child cannot be seen by a counselor.
