Teresa B Lopez

Education

Houston Christian University
Houston, Texas
Master of Art in Clinical Mental Health
Pending Graduation

University of Houston Downtown
Houston, Texas
Bachelor of Science in Psychology /Minor in English
December 2017

Professional Experience

JANUARY 2022 - PRESENT
Public Service Coordinator | Arlington Public Library-City of Arlington As a manager, my primary objective was to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. My aim was to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

JANUARY 2021 - JANUARY 2022
Library Service Supervisor | Houston Public Library-City of Houston As a manager, I overseed daily operations, managed staff, ensured compliance with policies and regulations, coordinated operations, and provided exceptional customer service.

MAY 2017 – JANUARY 2021
Customer Service Supervisor | Houston Public Library-City of Houston As an assistant manager, I assisted the manager in overseeing daily operations, managing, and supporting staff, ensuring compliance with policies and regulations, coordinating operations, and providing exceptional customer service. Performed collection development and maintenance. I also served as passport manager and overseed passport operations.

About Teresa

Teresa Lopez was born is San Miguel, El Salvador. She moved to Houston, Texas at the age of 10 years old. She was raised in Houston and moved to the DFW area in January 2022. She graduated with a Bachelor’s of Science in Psychology with a Minor in English from the University of Houston-Downtown. She has worked as public servant for over 12 years in the public library system. She attends Houston Christian University and is working on a Master’s of Arts in Clinical Mental Health. In her free time Teresa enjoys reading, listening to music, watching true crime and spending time with family.